This wire-spiral bound handbook for medical assistants and physician office personnel provides basic facts and summary information on areas including documentation, in-office and telephone assessment, normal lab values, drugs, and clinical procedures, with much information in chart and table format. There are separate chapters on assisting in an ob-gyn practice and in a pediatric office. Heller is program director of the Medical Assisting Program at the Ohio Institute of Health Careers. Krebs is a retired teacher and coordinator of the Medical Assistant Program of Columbus Public Schools. Annotation ©2004 Book News, Inc., Portland, OR More Reviews and Recommendations

Michelle Heller, CMA, RMA is a Medical Coordinator/Medical Instructor at the Columbus Para-Professional Institute in Columbus, Ohio. She is also the co-owner of Advance Medical & Dental Professionals, Inc. that provides CPR instruction and other continuing education oppotunitiesConnie Krebs, CMA-C, BGS, is the senior class instructor and coordinator of the medical assisting program at Fort Hayes Metropolitan Education Center, Columbus City Schools, Columbus, OH. She is certified through the American Association of Medical Assistants in medical assisting and in clinical specialty. She also has a Bachelor?s Degree from Ohio University and holds a teaching certificate with the State of Ohio, Department of Education. Connie has taught at Fort Hayes Education Center for 18 years and is the school advisor for the National Vocational Technical Honor Society (NVTHS).

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