Caldwell, a consultant in quality improvement at medical facilities and health systems, outlines Lean-Six Sigma methodologies and activities, and includes case studies, in this book/CD-ROM package. The CD-ROM contains checklists, templates, and learning sessions. The book is written specifically for CEOs and other executives in organizations that operate active Lean-Six Sigma initiatives but have yet to successfully attack high-leverage processes. However, it will be useful for managers at all levels, quality professionals, and Lean- Six Sigma Black Belts. Annotation ©2005 Book News, Inc., Portland, OR

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